All Systems Operational

Connectivity




Operational

Power




Operational

Environment




Operational

Other Systems and Services




Operational

Cloud Services




Operational

Infrastructure as a Service




Operational

External Services

MS Office365

Scheduled Maintenance

Schedule

April 30, 2024 03:00 - 07:00 CEST

Components

Connectivity, Infrastructure as a Service

Locations

Arelion, Colt, International, Microsoft Azure Stack, MIX

Description

BMIT Technologies plc shall be performing a scheduled upgrade on one of its Core network routers (mts-asr9kb) at Smart City, Malta [MTS]. Schedule: Start: 30/04/2024 - 03:00 CEST End: 30/04/2024 - 07:00 CEST Activity: Preparation for Router Upgrade Impact: Some circuits will be down for 10 minutes as their interface will be changed. We will inform each client individually if impacted by this downtime. Other circuits that are not directly connected to this router but are still using this router for redundancy, will lose redundancy for some time. These circuits include the IP Bandwidth (IPB) circuits for MTS. Malta Internet Exchange (MIX) traffic through this router will be re-routed through our other links. We remain at your service should you require further information on support@bmit.com.mt We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

April 30, 2024 07:00 - 17:00 CEST

Components

Environment

Locations

MTH-R3

Description

BMIT Technologies plc together with its Supplier shall be performing scheduled preventive maintenance on the Fire Suppression System at MTH-R3 data centre as per schedule. Schedule: Start: 30/04/2024 - 07:00 CEST End: 30/04/2024 - 17:00 CEST We are not expecting these works to be service-affecting. For health and safety reasons, access to the data room will be controlled and we may also restrict access depending on the work being done during this maintenance window. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 1, 2024 08:30 - 17:30 CEST

Components

Cloud Services

Locations

Cloud Control Panel

Description

BMIT Technologies plc shall be performing scheduled maintenance on its Cloud Control Panel as per the below schedule. Schedule: Start: 01/05/2024 - 08:30 CEST End: 01/05/2024 - 16:30 CEST BMIT Technologies plc is not expecting these works to be service-affecting. However, during this maintenance window, the control panel may experience intermittent periods of unavailability. Customers using the control panel may also experience delays in billing, provisioning, and management of subscriptions. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 2, 2024 05:00 - 06:00 CEST

Components

Other Systems and Services

Locations

Customer Support Channels

Description

BMIT Technologies plc shall be performing scheduled maintenance on its internal service management system as per schedule. Schedule: Start: 02/05/2024 – 05:00 CEST End: 02/05/2024 – 06:00 CEST During this maintenance, e-mails directed to BMIT support may experience delays. For urgent matters please use phone (+365 22588200). BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 2, 2024 07:00 - 18:00 CEST

Components

Power

Locations

MTH-R1, MTH-R2, MTH-R3

Description

BMIT Technologies will be performing Off-load generator maintenance on Generators 4 & 5 at Handaq [MTH] as per the below schedule. Schedule: Start: 02/05/2024 - 07:00 CEST End: 02/05/2024 - 18:00 CEST We are not expecting these works to be service-affecting. However, during this period infrastructure will be running with reduced resilience. We perform maintenance to continue to deliver optimal performance, reliability, and, security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 3, 2024 07:00 - 17:00 CEST

Components

Environment

Locations

MTS-R1

Description

BMIT Technologies plc together with its Supplier shall be performing scheduled preventive maintenance on the Fire Suppression System at MTS-R1 data centre as per schedule. Schedule: Start: 03/05/2024 - 07:00 CEST End: 03/05/2024 - 17:00 CEST We are not expecting these works to be service-affecting. For health and safety reasons, access to the data room will be controlled and we may also restrict access depending on the work being done during this maintenance window. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 6, 2024 06:00 - 09:00 CEST

Components

Power

Locations

MTH-R1, MTH-R2, MTH-R3

Description

BMIT Technologies plc shall be performing MTH On-load generator testing as per the below schedule. Schedule: Start: 06/05/2024 - 06:00 CEST End: 06/05/2024 - 09:00 CEST BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 6, 2024 07:30 - May 7, 2024 15:30 CEST

Components

Environment

Locations

MTS-R1

Description

BMIT Technologies plc shall be performing preventive maintenance on the cooling units within MTS-R1 as per the below. Schedule: Day 1: Start: 06/05/2024 - 07:30 CEST End: 06/05/2024 - 15:30 CEST Day 2: Start: 07/05/2024 - 07:30 CEST End: 07/05/2024 - 15:30 CEST Works will proceed on a unit-by-unit basis. We are not expecting these works to be service-affecting. However, during this period, brief temperature fluctuations might be experienced. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 6, 2024 08:00 - 12:00 CEST

Components

Power

Locations

MTS-R1

Description

BMIT Technologies plc shall be performing MTS On-load generator testing as per the below schedule. Schedule: Start: 06/05/2024 - 08:00 CEST End: 06/05/2024 - 12:00 CEST BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 7, 2024 00:00 - 07:00 CEST

Components

Connectivity

Locations

Arelion, Colt, International, MIX

Description

BMIT Technologies plc shall be performing a scheduled upgrade on one of its Core network routers in Smart City, Malta [MTS]. Schedule: Start: 07/05/2024 - 00:00 CEST End: 07/05/2024 - 07:00 CEST Activity: Router Hardware upgrade Impact: During these works, IPB circuits at Smart City [MTS] with link redundancy, will remain operational through the redundant router. However, there may be minor disruptions while switching from one router to another. BMIT Technologies plc will be directly contacting the customers who will have additional services affected [L2VPN and BGP circuits] with further information. We remain at your service should you require further information on support@bmit.com.mt We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 7, 2024 07:00 - May 9, 2024 17:00 CEST

Components

Environment

Locations

MTS-R1

Description

BMIT Technologies plc together with its Supplier shall be performing scheduled preventive maintenance on the Fire Suppression System at MTS-R1 data centre as per schedule. Schedule: Day 1 Start: 07/05/2024 - 07:00 CEST End: 07/05/2024 - 17:00 CEST Day 2 Start: 08/05/2024 - 07:00 CEST End: 08/05/2024 - 17:00 CEST Day 3 Start: 09/05/2024 - 07:00 CEST End: 09/05/2024 - 17:00 CEST We are not expecting these works to be service-affecting. For health and safety reasons, access to the data room will be controlled and we may also restrict access depending on the work being done during this maintenance window. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

May 8, 2024 08:30 - May 9, 2024 16:30 CEST

Components

Infrastructure as a Service

Locations

Microsoft Azure Stack

Description

BMIT Technologies plc will be performing scheduled works on its Microsoft Azure Stack infrastructure as per the below schedule. Schedule: Start: 08/05/2024 - 08:30 CEST End: 09/05/2024 - 16:30 CEST The maintenance involves each Azure Stack infrastructure VM being placed in maintenance and restarted. After each restart, there might be some reconnection that experience performance degradation. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.